Privacy Policy

Legal

Privacy Policy

How Tria collects, uses and protects your personal information.

Last updated: October 17, 2026

This page summarizes how we handle your information. Our full privacy policy, including your rights by region, is available here and forms part of this policy.

What we collect

Contact and order details: name, email, phone, shipping and billing address, items ordered.
Payment details: processed securely by our payment providers. We do not store full card numbers.
Device and usage data: IP address, browser and pages visited, collected through cookies and similar tools.
Communications: messages you send our support team.

How we use it

To process orders, subscriptions, refunds and deliveries.
To provide customer support.
To send marketing emails or texts if you opt in. You can unsubscribe at any time.
To improve our site and prevent fraud.
To meet legal obligations.

Who we share it with

We share information only with service providers that help us run the store, such as Shopify (our e-commerce platform), payment processors, our subscription provider, shipping carriers and email or analytics tools, and when required by law. We do not sell your personal information for money.

Your choices and rights

Depending on where you live, you may have the right to access, correct, delete or move your information, and to opt out of targeted advertising. Use Your Privacy Choices or email us. We will not discriminate against you for exercising these rights.